Privacy Policy

We may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from May 2018.

Personal information

Personal information can be submitted directly using the contact email address shown on the website in various places. You cannot unknowingly reveal any personal information by browsing this website & we will not capture any personal information without your knowledge.  This Privacy Policy does not apply to the practices of third parties that I do not own or control for example moonfruit.com, names.com (email client) and social media (Facebook, Twitter, Instagram and Pinterest) please see these organisations own privacy policies.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy (most likely to be responding to your enquiry). However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I am the data controller of your personal information. If you have any questions or concerns, you may contact me at tom@groundpeppergardenservices.co.uk.

Use of "Cookies"

Cookies are small text files that are stored on your computer's hard drive via your web browser, allowing us to ensure that we understand how our website is being used and to enable us to improve your experience whilst on our website as well as providing you with the ability to interact with relevant social applications like Facebook.

Cookies cannot be used to run programs or deliver viruses to your computer. Cookies identify a computer rather than an individual, unless you have knowingly provided us with personal information. The very few cookies that we use on this website are classed as "persistent cookies" in that they will remain on your system after you close your web browser, so that you are recognized when you return to the website. You can very easily delete the cookies by going to the options section of your web browser or alternatively go to the "Help" section and type "deleting cookies" for instructions.

Most Web browsers automatically accept cookies, but you can change your browser settings to prevent this. The "Help" section of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. For more information about cookies and how to stop cookies being installed or how to delete existing cookies from your hard drive visit the following website: http://www.allaboutcookies.org.

On this website, the following cookies are used:

By Google Analytics (we use this industry standard package to monitor visitor trends)

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These cookies do not collect any personal information and cannot harm your computer - they basically assign you an ID which lets us see information like how often you visit the website, how long you stay etc.  

Website Development Company

This website has been created using an online application by a company called Moonfruit. To the best of our knowledge, no user information collected on this website (via the comments form) will be used by Moonfruit - we cannot be responsible for anything that might be collected by them without our knowledge. Please see their privacy policy.